Terms Of Service

Sweet Gourmet Online – Terms of Service

Last Updated: November 2025

1. Overview

Sweet Gourmet Online (“Sweet Gourmet,” “we,” “us,” or “our”) operates the website www.sweetgourmetonline.com. By accessing or using our website, you agree to these Terms of Service (“Terms”). Please read them carefully before using our services.

2. Our Services

Sweet Gourmet Online is a family-owned gourmet store located in Tyler, Texas, offering premium food products, artisan chocolates, specialty coffee, cheese, cooking tools, curated gifts, and bridal registry services. We also provide in-store events, cooking classes, and custom gifting options.
All products and services are subject to availability and may be modified or discontinued without prior notice.

3. Online Store Terms

By purchasing through our site, you agree to provide accurate, current, and complete information for all orders and accounts. We reserve the right to refuse any order for any reason, including product availability, pricing errors, or suspected fraud.
All prices are listed in U.S. dollars and subject to change without notice. Taxes and shipping fees are calculated at checkout.

4. Payment & Billing

Payments are processed securely through Shopify Payments and other authorized payment gateways. By submitting payment information, you confirm that you have the legal right to use the provided payment method.
We reserve the right to correct any billing errors even after a payment has been submitted.

5. Shipping & Returns

We process orders during regular business hours (Mon–Fri 10 AM – 5:30 PM, Sat 10 AM – 4 PM). Shipping times vary based on destination and carrier.
Please inspect your order upon receipt and contact us immediately if an item is defective, damaged, or incorrect. For details on returns or exchanges, refer to our Return Policy (available upon request or via our website).

6. Product Information & Accuracy

We make every effort to display accurate product information, including descriptions, colors, and pricing. However, minor variations may occur due to display settings or supplier updates. Sweet Gourmet Online is not liable for typographical or technical errors.

7. User Accounts

To use certain features (e.g., bridal registry or wish lists), you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All website content—including text, graphics, photos, product images, logos, recipes, and design elements—is the property of Sweet Gourmet Online or its partners and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.

9. Prohibited Uses

You agree not to:
  • Use the site for unlawful or fraudulent purposes
  • Interfere with or compromise the site’s security features
  • Upload malware, spam, or harmful code
  • Attempt to access another customer’s account
  • Misrepresent your identity or affiliation with Sweet Gourmet Online
Violation of these restrictions may result in immediate termination of service access.

10. Third-Party Links & Content

Our website may contain links to external sites (e.g., Shopify, Facebook, Instagram, TikTok, YouTube). These third-party sites are not controlled by Sweet Gourmet Online, and we are not responsible for their content, policies, or practices.

11. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information. By using our website, you consent to our data practices.

12. Limitation of Liability

To the maximum extent permitted by law, Sweet Gourmet Online and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability for any claim shall not exceed the amount paid by you for the specific product or service in question.

13. Indemnification

You agree to indemnify and hold harmless Sweet Gourmet Online, its owners, employees, and affiliates from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our website.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts of Smith County, Texas.

15. Termination

We may suspend or terminate your access to the site at any time without notice for violating these Terms or for any conduct we determine to be harmful to our customers, operations, or reputation.

16. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a new effective date. Continued use of our services after updates constitutes acceptance of the revised Terms.

17. Contact Information

For any questions about these Terms of Service, please contact:
Sweet Gourmet Online
4554 S Broadway Ave., Tyler, TX 75703
Email: accounting@sweetgourmetonline.com
Phone: (903) 534-0840
Website: www.sweetgourmetonline.com

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